New Patients

Your first visit, made calm & easy

Whether it's been six months or six years, we make new patients feel genuinely welcome. Here's exactly what to expect.

New patient examination at Ocean Smiles Dental
New Patient Special

New Patient Special — Only $179

If you're visiting Ocean Smiles Dental for the first time, take advantage of our exclusive New Patient Deal for just $179. This package is designed to give you a complete start to your oral health journey with us.

  • Comprehensive dental examination
  • Professional teeth cleaning and polish
  • Essential x-rays
  • Personalised treatment plan and oral health advice

Terms & conditions apply. New patients only. Subject to clinical suitability. Health fund rebates apply where eligible.

Welcome

Welcome to Ocean Smiles Dental.

We know visiting a new dentist can feel daunting. From the moment you walk in, our team is here to listen, explain and make every step comfortable — no rush, no judgement, no pressure.

  • Friendly, family-focused environment
  • Gentle clinicians experienced with nervous patients
  • Clear pricing and written treatment plans
  • Free on-site parking, easy M1 access
Welcoming reception at Ocean Smiles Dental, Underwood
First Visit

What to expect at your first appointment.

A typical new patient visit takes 45–60 minutes and covers four simple stages.

  1. 01

    Warm welcome

    Meet your dentist, share your concerns and complete a short health form.

  2. 02

    Comprehensive exam

    Full check of teeth, gums, bite and soft tissues — including oral cancer screening.

  3. 03

    Digital X-rays

    Low-radiation imaging only where clinically needed.

  4. 04

    Personal plan

    Clear options, honest pricing, no surprises — you decide what's next.

Payment Options

Flexible, transparent ways to pay.

We accept all major health funds and offer interest-free payment plans for larger treatments.

  • All major health funds

    On-the-spot HICAPS — you only pay the gap.

  • EFTPOS & all cards

    Visa, Mastercard, AMEX and EFTPOS accepted.

  • Payment plans

    Interest-free plans available for larger treatments.

  • Upfront pricing

    Written quotes before any treatment begins.

Health Funds

All major health funds accepted

On-the-spot HICAPS claims — plus Medicare CDBS — for fast, easy payment.

Medibank
HCF & nib
Bupa
CBHS
TUH Health Fund
ahm Health Insurance
Medicare — Child Dental Benefits Schedule (CDBS)
Children

Child Dental Benefits Schedule

Eligible children aged 2–17 can receive up to $1,132 of dental services over 2 calendar years, bulk-billed at Ocean Smiles Dental. Services covered include exams, X-rays, cleans, fillings, root canals and extractions.

  • No out-of-pocket cost for eligible children
  • We check eligibility for you on arrival
  • Gentle, child-friendly clinicians
Before You Arrive

What to bring to your first visit.

  • Medicare & health fund card

    Bring your physical or digital card to claim on the spot.

  • List of medications

    Including dosages and any allergies we should know about.

  • Referral (if any)

    From your GP, specialist or previous dentist.

  • Recent X-rays

    If taken elsewhere in the last 12 months.

Questions

New patient — common questions

  • Most new patient visits take 45–60 minutes — enough time for a thorough exam, clean, X-rays where needed and a relaxed conversation about your goals.

Related pages

Helpful information for new patients.

Ready to smile?

Book your next visit with Ocean Smiles.

New patients welcome. All major health funds accepted, plus child dental benefits.